Anger over cut in hours at surgery

This Is Wiltshire: Andy Smart, Sam James, Carol Heavens, Steph Excell, Steve Wakefield, Anne Snelgrove, Jim Robbins, Chris O’Brien, Fay Howard protesting about the reduction in opening hours at Freshbrook Surgery Andy Smart, Sam James, Carol Heavens, Steph Excell, Steve Wakefield, Anne Snelgrove, Jim Robbins, Chris O’Brien, Fay Howard protesting about the reduction in opening hours at Freshbrook Surgery

PATIENTS have criticised added pressures placed on GPs, which they believe prompted Freshbrook Surgery’s controversial decision to reduce opening hours to three days a week.

People registered at the practice gathered in the district centre yesterday, when the new slashed operating times come into force, to voice their concerns about the unexpected move.

On July 11, senior partner at Freshbrook Surgery Dr Amit Dwivedi confirmed to the Adver that, with one GP about to leave, another reducing his hours and no applications to fill the vacancies, the practice had asked NHS England for permission to close on Tuesdays and Thursdays.

He explained that as the surgery merged with Ridge Green Medical Practice in Shaw in 2008, the centre would welcome Freshbrook patients on those days.

He also pledged to offer home visits to elderly patients unable to travel to Ridge Green.

While many patients deplored not being consulted by the practice and only being informed of the decision to close the practice twice a week through the story in the Adver, most condemned the Government for, they said, putting doctors off general practice and leaving surgeries like Freshbrook no choice but to reduce operation and leave the most vulnerable in the lurch.

“I don’t blame the practice – my family have received really good care over the years – but I blame the Government,” said Freshbrook patient Steph Exell, 52. “It was a shock when it came out in the press. There are a lot of unwell people around here with complex needs who are going to find it difficult to get to Ridge Green. I see it as a result of what the Government is doing to GP practices and funding.”

Patients along with Labour parliamentary candidate Anne Snelgrove also spent the morning distributing surveys in the village centre asking people about the impact the closure would potentially have on their health.

The practice will now be shut on Tuesdays and Thursdays for the next four months. If no GP has been recruited to fill the vacant post by then, the reduced hours could be implemented permanently, pending permission from NHS England.

Dr Dwivedi said he had attempted to do his best for patients under difficult circumstances.

“We are completely sympathetic to patients’ concerns,“ he said. “But I can’t only give people what I have. Doctors are voting with their feet and leaving general practice. Like everywhere else in the country lots of practices are advertising but no-one is filling the posts.”

Anne Snelgrove said: “I completely understand Dr Dwivedi’s difficulties. There is a national problem getting GPs.

“Many vulnerable people rely on the service offered and it is simply unacceptable for NHS England to agree to this closure. It is their responsibility to ensure there are enough doctors in Swindon and they have failed.”

Comments (20)

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6:40am Sat 2 Aug 14

pastor_of_muppets says...

Whenever I see a story with a picture of a group of indignant locals/patients/pare
nts I automatically start looking for reasons to be on the side of whoever has pi**ed them off. Does anybody else experience from this strange psychological phenomenon?
Whenever I see a story with a picture of a group of indignant locals/patients/pare nts I automatically start looking for reasons to be on the side of whoever has pi**ed them off. Does anybody else experience from this strange psychological phenomenon? pastor_of_muppets
  • Score: 3

7:55am Sat 2 Aug 14

umpcah says...

pastor_of_muppets wrote:
Whenever I see a story with a picture of a group of indignant locals/patients/pare

nts I automatically start looking for reasons to be on the side of whoever has pi**ed them off. Does anybody else experience from this strange psychological phenomenon?
I doubt it !
[quote][p][bold]pastor_of_muppets[/bold] wrote: Whenever I see a story with a picture of a group of indignant locals/patients/pare nts I automatically start looking for reasons to be on the side of whoever has pi**ed them off. Does anybody else experience from this strange psychological phenomenon?[/p][/quote]I doubt it ! umpcah
  • Score: 0

10:31am Sat 2 Aug 14

komadori says...

pastor_of_muppets wrote:
Whenever I see a story with a picture of a group of indignant locals/patients/pare

nts I automatically start looking for reasons to be on the side of whoever has pi**ed them off. Does anybody else experience from this strange psychological phenomenon?
Only when I notice that it's actually just the usual line-up of party-political activists.
[quote][p][bold]pastor_of_muppets[/bold] wrote: Whenever I see a story with a picture of a group of indignant locals/patients/pare nts I automatically start looking for reasons to be on the side of whoever has pi**ed them off. Does anybody else experience from this strange psychological phenomenon?[/p][/quote]Only when I notice that it's actually just the usual line-up of party-political activists. komadori
  • Score: 10

10:40am Sat 2 Aug 14

Bert of Bassett says...

pastor_of_muppets wrote:
Whenever I see a story with a picture of a group of indignant locals/patients/pare

nts I automatically start looking for reasons to be on the side of whoever has pi**ed them off. Does anybody else experience from this strange psychological phenomenon?
No
[quote][p][bold]pastor_of_muppets[/bold] wrote: Whenever I see a story with a picture of a group of indignant locals/patients/pare nts I automatically start looking for reasons to be on the side of whoever has pi**ed them off. Does anybody else experience from this strange psychological phenomenon?[/p][/quote]No Bert of Bassett
  • Score: 0

10:59am Sat 2 Aug 14

FLOGGITLAD says...

do all those in the picture actually live in freshbrook, do they all have labour party membership and run annies web site, did any of them attend the last west Swindon forum, when this closure was discussed in detail, and in the main the answer is NO.
get up to Durham, where the labour council is cutting back the care centres from 43 to 15, think of the photo ops there....
do all those in the picture actually live in freshbrook, do they all have labour party membership and run annies web site, did any of them attend the last west Swindon forum, when this closure was discussed in detail, and in the main the answer is NO. get up to Durham, where the labour council is cutting back the care centres from 43 to 15, think of the photo ops there.... FLOGGITLAD
  • Score: 6

11:01am Sat 2 Aug 14

FLOGGITLAD says...

lets all go to that 1000 space car park.....
lets all go to that 1000 space car park..... FLOGGITLAD
  • Score: 7

11:51am Sat 2 Aug 14

Sandor Clegane says...

Interesting names beneath that photograph. Many are Labour party types, either councillors or their family members, ex-MPs or local Labour politicians.

Very devious to try and pretend they're merely 'ordinary patients'.

Even the Dr who runs the practice has said the reason for the reduced hours is because they can't get people to fill vacancies. It has nothing to do with the tired old 'cuts' the Labour party still keep banging on about. GPs are now paid more than ever... an average of around £103,000 per year.

That's almost as much as the prime minister's salary.
Interesting names beneath that photograph. Many are Labour party types, either councillors or their family members, ex-MPs or local Labour politicians. Very devious to try and pretend they're merely 'ordinary patients'. Even the Dr who runs the practice has said the reason for the reduced hours is because they can't get people to fill vacancies. It has nothing to do with the tired old 'cuts' the Labour party still keep banging on about. GPs are now paid more than ever... an average of around £103,000 per year. That's almost as much as the prime minister's salary. Sandor Clegane
  • Score: 6

11:54am Sat 2 Aug 14

LocalBob80 says...

FLOGGITLAD wrote:
lets all go to that 1000 space car park.....
And shut some more roads
[quote][p][bold]FLOGGITLAD[/bold] wrote: lets all go to that 1000 space car park.....[/p][/quote]And shut some more roads LocalBob80
  • Score: 1

12:55pm Sat 2 Aug 14

Ollie Dognacky says...

Sandor Clegane wrote:
Interesting names beneath that photograph. Many are Labour party types, either councillors or their family members, ex-MPs or local Labour politicians.

Very devious to try and pretend they're merely 'ordinary patients'.

Even the Dr who runs the practice has said the reason for the reduced hours is because they can't get people to fill vacancies. It has nothing to do with the tired old 'cuts' the Labour party still keep banging on about. GPs are now paid more than ever... an average of around £103,000 per year.

That's almost as much as the prime minister's salary.
Is that the psychological phenomenon you referred to in your opening comment.
You're quite right of course.
Too bad you always come on here to defend virtually everything that Swindon Borough Clownskool mess up.
I guess that's just another psychological phenomenon
[quote][p][bold]Sandor Clegane[/bold] wrote: Interesting names beneath that photograph. Many are Labour party types, either councillors or their family members, ex-MPs or local Labour politicians. Very devious to try and pretend they're merely 'ordinary patients'. Even the Dr who runs the practice has said the reason for the reduced hours is because they can't get people to fill vacancies. It has nothing to do with the tired old 'cuts' the Labour party still keep banging on about. GPs are now paid more than ever... an average of around £103,000 per year. That's almost as much as the prime minister's salary.[/p][/quote]Is that the psychological phenomenon you referred to in your opening comment. You're quite right of course. Too bad you always come on here to defend virtually everything that Swindon Borough Clownskool mess up. I guess that's just another psychological phenomenon Ollie Dognacky
  • Score: -2

4:09pm Sat 2 Aug 14

back_to_reality says...

Any protest such as this loses any credibility it might have had once you notice that sour faced publicity seeker Snelgrove is involved.

Is the Advertiser sponsoring her election campaign this year?

GPs earn, sorry, are paid over 100k per annum so I dont think the government is treating them too badly. Any pressure they are under is due to the hordes of malingering benefits-seekers who camp out at their local surgery on a daily basis, meaning the rest of us (who fund them) have got no chance of getting any service.
Any protest such as this loses any credibility it might have had once you notice that sour faced publicity seeker Snelgrove is involved. Is the Advertiser sponsoring her election campaign this year? GPs earn, sorry, are paid over 100k per annum so I dont think the government is treating them too badly. Any pressure they are under is due to the hordes of malingering benefits-seekers who camp out at their local surgery on a daily basis, meaning the rest of us (who fund them) have got no chance of getting any service. back_to_reality
  • Score: 5

4:10pm Sat 2 Aug 14

Hangbrownhigh says...

OMG! It's that odious woman Snelgrove advertising the efficiency of the Labour Gov'ts contribution to the NHS. 20,000 extra deaths whilst labour were in power and who can forget the horrors of the Mid Staff's hospitals. Don't advertise labours skills in running the NHS Ms Snelgrove!
OMG! It's that odious woman Snelgrove advertising the efficiency of the Labour Gov'ts contribution to the NHS. 20,000 extra deaths whilst labour were in power and who can forget the horrors of the Mid Staff's hospitals. Don't advertise labours skills in running the NHS Ms Snelgrove! Hangbrownhigh
  • Score: 5

4:21pm Sat 2 Aug 14

FLOGGITLAD says...

ask her about the treatment centre in the hospital in Stevenage, which the lab lot privatised, they caused the deaths of 5 people due to bad practice and it cost 53 million, to cancel the contract and get it back under nhs control..
the doctors get that money and yet who was it that cancelled doctors night and weekend calls.....
ask her about the treatment centre in the hospital in Stevenage, which the lab lot privatised, they caused the deaths of 5 people due to bad practice and it cost 53 million, to cancel the contract and get it back under nhs control.. the doctors get that money and yet who was it that cancelled doctors night and weekend calls..... FLOGGITLAD
  • Score: 1

4:23pm Sat 2 Aug 14

FLOGGITLAD says...

ask the rent a mob, if they are going to protest against the labour councils in Preston and Bradford, who have taken down the british flag outside the council offices and put up the Pakistan flag in its place....
ask the rent a mob, if they are going to protest against the labour councils in Preston and Bradford, who have taken down the british flag outside the council offices and put up the Pakistan flag in its place.... FLOGGITLAD
  • Score: 3

4:58pm Sat 2 Aug 14

Richard Symonds says...

It is interesting to note who is missing from the photograph!!

The Local Councillors, of course, one of whom is Labour!!

The real reason why there are no Doctors available for these posts is that the government aren't training any and those who do qualify choose to work in the Hospitals. Not meant as a political comment but if I were AS I would be asking WHY?
It is interesting to note who is missing from the photograph!! The Local Councillors, of course, one of whom is Labour!! The real reason why there are no Doctors available for these posts is that the government aren't training any and those who do qualify choose to work in the Hospitals. Not meant as a political comment but if I were AS I would be asking WHY? Richard Symonds
  • Score: 6

7:03pm Sat 2 Aug 14

Davey Gravey says...

FLOGGITLAD wrote:
ask the rent a mob, if they are going to protest against the labour councils in Preston and Bradford, who have taken down the british flag outside the council offices and put up the Pakistan flag in its place....
Why would they?
This is Swindon after all. What has that got to do with the issue above?
[quote][p][bold]FLOGGITLAD[/bold] wrote: ask the rent a mob, if they are going to protest against the labour councils in Preston and Bradford, who have taken down the british flag outside the council offices and put up the Pakistan flag in its place....[/p][/quote]Why would they? This is Swindon after all. What has that got to do with the issue above? Davey Gravey
  • Score: 1

9:46pm Sat 2 Aug 14

FLOGGITLAD says...

Its got nothing really, but you know these rent a mobs, turn out for anything and everything, despite where they live or don't, the issue of the durham council is one they should fight, or they could be accused of being hypocrites in saying one thing and disregarding everything else..
Its got nothing really, but you know these rent a mobs, turn out for anything and everything, despite where they live or don't, the issue of the durham council is one they should fight, or they could be accused of being hypocrites in saying one thing and disregarding everything else.. FLOGGITLAD
  • Score: 3

9:34am Mon 4 Aug 14

sn5 says...

Freshbrook patient Steph Exell

Perhaps, Labour candidate at last election me ght be a better description, she lives in North Swindon - no where near Freshbrook

Is she being promoted as Labour are dumping their sitting councillor?
Freshbrook patient Steph Exell Perhaps, Labour candidate at last election me ght be a better description, she lives in North Swindon - no where near Freshbrook Is she being promoted as Labour are dumping their sitting councillor? sn5
  • Score: 2

10:57am Mon 4 Aug 14

The Real Librarian says...

pastor_of_muppets wrote:
Whenever I see a story with a picture of a group of indignant locals/patients/pare nts I automatically start looking for reasons to be on the side of whoever has pi**ed them off. Does anybody else experience from this strange psychological phenomenon?
I do, especially when "B'Anne'dwaggon Snellgrove" is one of them.
Is there an election coming or something?

If there is an issue with General Practice, its probably something to do with the contract GP's have.

Who wrote that contract Anne? Was it Labour?

Oh, yes it was!
[quote][p][bold]pastor_of_muppets[/bold] wrote: Whenever I see a story with a picture of a group of indignant locals/patients/pare nts I automatically start looking for reasons to be on the side of whoever has pi**ed them off. Does anybody else experience from this strange psychological phenomenon?[/p][/quote]I do, especially when "B'Anne'dwaggon Snellgrove" is one of them. Is there an election coming or something? If there is an issue with General Practice, its probably something to do with the contract GP's have. Who wrote that contract Anne? Was it Labour? Oh, yes it was! The Real Librarian
  • Score: 1

5:08pm Mon 4 Aug 14

The Real Librarian says...

FLOGGITLAD wrote:
do all those in the picture actually live in freshbrook, do they all have labour party membership and run annies web site, did any of them attend the last west Swindon forum, when this closure was discussed in detail, and in the main the answer is NO. get up to Durham, where the labour council is cutting back the care centres from 43 to 15, think of the photo ops there....
That would be Coun Fay Howard (Liden, Eldene and Park South) on the end
Councillor Jim Robins (Mannington & Western Ward) lurking behind B'Anne'dwaggon
Coun Steve Wakefield (Lab, Mannington and Western) taking time out from acting on Indecent Shows
Carol Heavens puts Frobisher Drive on her letters, you know, down on Drakes Way, and Sam James puts Bowood Road on hers

Was anyone at this Labour PR fest actually from Freshbrook or registered at this surgery?
[quote][p][bold]FLOGGITLAD[/bold] wrote: do all those in the picture actually live in freshbrook, do they all have labour party membership and run annies web site, did any of them attend the last west Swindon forum, when this closure was discussed in detail, and in the main the answer is NO. get up to Durham, where the labour council is cutting back the care centres from 43 to 15, think of the photo ops there....[/p][/quote]That would be Coun Fay Howard (Liden, Eldene and Park South) on the end Councillor Jim Robins (Mannington & Western Ward) lurking behind B'Anne'dwaggon Coun Steve Wakefield (Lab, Mannington and Western) taking time out from acting on Indecent Shows Carol Heavens puts Frobisher Drive on her letters, you know, down on Drakes Way, and Sam James puts Bowood Road on hers Was anyone at this Labour PR fest actually from Freshbrook or registered at this surgery? The Real Librarian
  • Score: 2

9:48pm Mon 4 Aug 14

FLOGGITLAD says...

I hear tell they were only there for the carrier bags.....
I hear tell they were only there for the carrier bags..... FLOGGITLAD
  • Score: 0

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