Balfour Beatty promises to get mowing in west Wiltshire

This Is Wiltshire: Balfour Beatty promises to get mowing in Trowbridge Balfour Beatty promises to get mowing in Trowbridge

HOUSEHOLDS across West Wiltshire are due to receive written apologies from the county’s highways contractor for not meeting its grass cutting commitments.

Balfour Beatty Living Places has faced repeated criticism since taking on the £150 million council contract two years ago.

It has now prepared a leaflet acknowledging its failure to keep up with its planned schedule.

The leaflet, attributed to contract director Tom West says: “We’re sorry that we haven’t always been able to get the work done to your satisfaction.

“We have been working very hard to put things right.

“We have a plan, approved by the council, to make sure we stay on top of things.”

It also calls on residents to contact them if they are still not happy with the work done on grass verges and play areas across the county.

The firm apologised to the council in May.

Councillor John Thomson, cabinet member for highways, promised to withhold payment until Balfour Beatty was back on schedule.

The contractors said that despite additional resources, grass cutting fell behind schedule.

Now it has brought in 11 extra teams, and had others working seven days a week and on bank holidays to prioritise the worst affected areas.

It claims any lingering problems will be addressed in the next round of grass cutting.

Philip Whitehead, the councillor in charge of overseeing the contract, said: “We have been working hard with Balfour Beatty to address the concerns of residents in West Wiltshire.

“Any fall in the standard of service provided is not acceptable so we are pleased the contractor has agreed to a plan of action and acted swiftly to put the situation right.”

Comments (4)

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11:38am Fri 25 Jul 14

D@ve says...

Now the grass is 'under control' what are Balfour Beatty going to do with all the week growth?

There are weeds everywhere, coming through pavements, roads areas where cutting has been left (because it to tricky).

I've never seen the county so messy!
Now the grass is 'under control' what are Balfour Beatty going to do with all the week growth? There are weeds everywhere, coming through pavements, roads areas where cutting has been left (because it to tricky). I've never seen the county so messy! D@ve
  • Score: 7

6:20pm Fri 25 Jul 14

Mrs Donnyfly says...

What are the odds on not every household receiving the written apology?
What are the odds on not every household receiving the written apology? Mrs Donnyfly
  • Score: 4

11:12pm Sun 27 Jul 14

cmness says...

So, how much do we think it cost to produce all these leaflets, and distribute them. No one wants it, we just want to be able to take the dog for a walk or kids to the park without wading through grass and weeds
So, how much do we think it cost to produce all these leaflets, and distribute them. No one wants it, we just want to be able to take the dog for a walk or kids to the park without wading through grass and weeds cmness
  • Score: 5

11:15pm Sun 27 Jul 14

cmness says...

So teams are working 7 days a week and bank holidays.

Welcome to the real world.
So teams are working 7 days a week and bank holidays. Welcome to the real world. cmness
  • Score: 2

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