Training firm gets Leanne back to work
WHEN 25-year-old Leanne Lancashire was made redundant last year she joined the thousands across Swindon looking for work.
She feared it would be a long time before she was back in employment, but thanks to TCV Employment and Training Services she soon found herself back in work and is now building a career for herself.
Leanne, of Liden, was one of dozens of young people made redundant when recycling company Northwood Environmental went into liquidation last year.
She had been struggling to find employment, with no successful interviews or replies to job applications, which reduced her self-esteem and confidence.
Leanne sought support from TCV, which provided support by having her CV professionally rebuilt with an IAG consultant, who also helped her identify her skills and strengths.
She also went through interview preparation that gave her more confidence in herself and was introduced to employers who work in partnership with TCV, using the Employment Broker to identify what opportunities are available.
As a result Leanne has a job with Carpeo, a call centre in Old Town, as a full time telesales agent using her new found skills to rediscover her own career path.
Leanne said: “As soon as I started working at Northwood it all started going wrong. They were saying we weren’t going to be paid or the pay would be weeks late.
“It was obvious that they were going to be letting people go, so before they got rid of me I went to TCV.
“They have been fantastic. I didn’t even realise this company were here, and before when I used to go for a job nobody would take me on without having experience or the right training and TCV have helped me with that.
“I hated the idea of being unemployed again, but now I feel I am back to my former self with more confidence.
“I would definitely recommend them to other people because out of all the initiatives the Job Centre recommended to me this is the only one that has got me a job.”
Clare Dingwall, employment advisor at TCV, said it was “amazing” how different people who visited TCV were after training.
She said: “When people come to us they are very low in confidence and they don’t know how to sell themselves.
“With us they go through some training where we look at confidence building, CV writing and work on customer service, really giving them all the possible skills to succeed when applying for jobs.
“Our relationship with Carpeo has grown over the last 12 months and they have embraced the idea of recruiting in a responsible way.”
Kerry Porter, contact centre manager at Carpeo, said: “We are very happy to support what TCV do; 14 people we have taken on have come through TCV.
“I know a lot of businesses require experience but we have found that if they don’t have that experience it is best for us because we can train them in our ways.
“The calibre of people TCV have provided us with has also been really good.”
Redundancy support is now available at TCV Swindon Paxton House, Old Town.
For more information contact Clare Dingwall on 01793 610286.
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