Mum backs our GWH campaign
IT is every parent’s worst nightmare when their child gets rushed into hospital but, thanks to the staff at the Great Western Hospital it was made a lot easier for Jenna Fulgoni and Martin Rowbotham.
Their two-year-old daughter Ruby was taken into hospital in June last year suffering from breathing difficulties.
Jenna and Martin, of Walcot, called the out of hours doctor who told them they had to go to the Emergency Department.
There they waited about 30 minutes to see the SEQOL nurse, who listened to Ruby’s chest before referring her to a SEQOL doctor at the Clover Centre.
After another wait of about 45 minutes and an appointment with a doctor, the family were sent back to the Emergency Department and rushed straight into the resuscitation room.
Ruby’s oxygen levels were very low and she was diagnosed with a bad chest infection, which was treated with two lots of antibiotics.
Jenna, 23, said: “It was scary taking your child in to an A&E department, especially with all the sitting, and waiting, and not knowing what was going on.
“There was a sign up saying a wait of two to three hours and you just hope that you won’t be waiting for that long when you have an ill child. The treatment Ruby received from the A&E NHS staff though was great, you couldn't fault it.
“We were never left alone without a nurse or NHS staff member and the staff were absolutely great when it came to children.”
Jenna is now supporting our campaign to raise £20,000 for the new children’s Emergency Department currently being built. The work will see the complete refurbishment of the adult waiting area and the creation of an additional four cubicles, for patients with minor injuries, such as a broken arm.
Jenna said: “The service we got was very good but there are some changes that are needed which it looks like they are addressing.
“The chairs in the waiting room are very uncomfortable and when you have a young child there is not a lot to do.
“The play area was brilliant but it is only small and is in need of being done up a bit.
“We were lucky as Ruby was asleep for a lot of it, but it was difficult to find her something to keep her entertained when she was awake.
“I think it is important for people to do what they can to support the hospital and I think it is really good what they are doing.”
l We would like to hear from parents who have experience of the department with their children. Email us your stories at email@example.com tweet us at @swindonadver or call 01793 501794
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