More transparency for mental health

THE AVON and Wiltshire Mental Health Partnership is working towards becoming a Foundation Trust with a membership of local people who can influence how its services are provided.

AWP has come under fire in recent months following a critical report from the Care Quality Commission, which said the partnership had failed to meet essential standards.

And an independent review into the governance of AWP earlier this year found the trust was ‘centralist in style, with improvement required in clinical engagement and poor relationships with stakeholders’.

However, it is hoped changes at the top and improvements planned throughout the trust will help the organisation become more transparent.

In a summer bulletin for members, published this week, AWP has identified its top three priorities as putting service users and carers at the heart of what it does, increasing clinical input into management decisions and being open and transparent.

A spokesperson for AWP said: “These commitments underpin a major Fit for the Future action plan which responds to July’s publication of a critical report into the trust’s organisation and management arrangements. “Fit for the Future sets out how the trust is addressing the report’s criticism and how it will better meet patients’ needs. “This includes strengthening the involvement of clinicians, decentralising management, increasing accountability, improving care and improving staff engagement and morale.”

To increase its understanding, the Trust Board is also rotating its meetings across its six core local authority areas to make it easier for those interested to attend and to enable it to hear directly from staff, service users and carers.

New chairman, Tony Gallagher, said he and acting chief executive Paul Miller had already begun the process of leading the organisation through a tough time.

“Acting chief executive Paul Miller and I have started to change the way the trust is run and the way it relates to staff, service users, carers and other stakeholders,” he said.

“I see my appointment as recognition of the positive steps taken and the Appointments Commission’s faith in my ability to lead the trust through this challenging period.

“Our objective will be to radically improve outcomes for service users and to improve our staff’s ability to make a difference.”

Visit www.awp.nhs.uk.

Comments(1)

underdogs says...
5:28pm Tue 28 Aug 12

In my hand I have a letter, signed by the above Anthony Gallagher, chairman of AWP. Dated 16 May 2012 it reads " I can assure you that I am investigating all the comments which you have made in your letter. I will be writing to you again as soon as my investigations are complete." - all his own words. In addition, his final line states " I am grateful to you for bringing this matter to my attention " Three and a half months have since elapsed, but he still has not responded to the VERY serious matters I NEEDED to raise with him. AWP has had an awful track record extending back over ten years now, many many highly critical reports from coroners, criticism in recent months from Swindon MIND, South of England Strategic Health Authority, and of course the very recent CQC reportS. Regretably as Ive found it necessary to have CONSIDERABLE dealings with many of their top staff and board for over a year now, rather than all the positive spin shown here - I as someone who has CONSIDERABLE experience of dealing with those at the top of this organisation, would recommend TOTAL SHUTDOWN of AWP, as ive found then not to be fit for purpose. It would appear from the many press reports in recent years, a lot of people more knowledgeable and influential than myself feel the same, and indeed the comments made under many newspapers stories about them would appear to confirm my own experiences of them.You say you put patients at the centre of everything you do, but this patient you simply ignore. We the patients are sorry you have such a lot of problems - with the truth !

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