Sarah Cardy, the chief executive of Wiltshire Citizens Advice Bureau, has been honoured for her service to the people of Wiltshire.
Ms Cardy, of Forest Road, Melksham, who is also a town councillor, has worked for the CAB for 25 years.
She was nominated for the award by leader of Wiltshire Council Jane Scott, whose citation said: “Sarah’s inclusive and forward-thinking leadership has played a major part in the success and growth of Citizen’s Advice.
“She has expertly steered the service so that the most vulnerable residents in Wiltshire can receive help and advice at the time they most need it.”
Ms Cardy’s work was recognised by the High Sheriff of Wiltshire Lady Phillips in a ceremony at Salisbury Cathedral, where she was presented with a certificate.
She started working for the CAB in Chippenham, before moving to Trowbridge for what was then the West Wiltshire branch, becoming chief executive when the current unitary council was formed.
Speaking after the presentation she said: “It’s really nice to get this recognition.
“The number of people coming to us goes up every year, and as we are in a time of change at the moment, demand for our services increases even more.”
The Citizens Advice Bureau offers free legal and financial advice, and advises policymakers on issues faced by its clients, including debt and housing problems.