A&E change is vital just 10 years after the big move
THE Emergency Department is the busiest in the hospital and, as a result, it needs a refurbishment just 10 years after the hospital was relocated.
Around 210 to 220 patients are seen every day, but some days it has been known to reach more than 280 patients in a 24-hour period.
The busiest time for arrivals in department is between 11am and noon, with an average of 14 patients arriving during this time.
The nature of why people attend the department has also changed over the years and this is being taken into consideration when it comes to the refurbishment.
When the hospital moved in December 2002, it saw 50,000 attendances in the ED and 65 per cent of those patients were attending with minor problems.
Last year, it saw 77,000 attendants and at least 50 per cent of them were attending with major critical illness or injuries, an increase of more than 50 per cent so the department needs a change to cope with this increased pressure.
Figures in March for the previous six month period showed that 24 per cent of attendances to ED were under 18.
There are also an average of 62 ambulance arrivals at ED each day and on average there is a need for 87 X-rays every day.
The hospital also sees on average five overseas patients a week through the ED.
There are also an average of 26 attendances per day who are re-directed to primary care, which is why Emergency Department Consultant Rana Nag has urged people not to put unnecessary stress on the department.
He said: “In the emergency department nothing is predictable. Anything can happen at any time but in general it starts getting busy around 11am in the morning and it remains busy into the early hours of the morning.
“We see roughly about 210 or 220 patients every day but some days it has been known to reach over 280 patients in a 24 hour period so you can imagine how busy it can be.
“There has been a steady increase not only in the number but also in the complexity of the cases that come into the emergency department, as everywhere else in the country.
“This increase in number and complexity has happened because of an increasing elderly population but also because of the emergency department’s ability to treat more complex cases.
“So I would like to reiterate the appeals from the College of Emergency Medicine and senior emergency medicine personnel in the country to say to the general public that if you think your problem can be dealt with by other avenues of health care provision like the general practitioners or the walk-in centres then please try to access them.”
Work started on the refurbishment two weeks ago and Dr Nag warned patients that there could be some disruption but that the hospital is doing all it can to ensure patients know what is happening. He said: “The change will lead to safer patient care, improved patient care and will facilitate safe discharges which ultimately will lead to less pressure on beds in the hospital.
“The design of this refurbishment has taken into account not only best practices in other hospitals but also suggestions and input from all level of staff members. This whole project is aimed at improving patient care and patient experience for both adults and children attending the emergency department – so we hope that the general public and the patients will support us through this potentially difficult period.
“However we have gone through the schedule in minute details and put in place measures to reduce difficulties to patients. We have looked at putting up effective signage during the work period and we are getting lots of volunteers to help the patients to be directed to the right places.”
To read more stories from our campaign click here.
How you can help
IF you would like to make a donation to the cause, visit the Just Giving page at www.justgiving.com/GWH-ED-Appeal or text GWED50 with your amount to 70070. People can also claim gift aid at no extra cost.
Alternatively people can also donate by cheque, make a donation in person at cashiers office on ground floor, and finally email or call the fundraising manager Hannah Persaud to talk about other ways to fundraise on 01793 605631 or email@example.com.
Cheques can be made out to Great Western Hospital and sent to Fundraising Manager, Fundraising Department, Trust HQ, Floor 2, Great Western Hospital,Marlborough Road, Swindon, Wiltshire, SN3 6BB.
We would like to hear from any parents who have had experience of the department with their children. Email us your stories at firstname.lastname@example.org, tweet us at @swindonadver or call 01793 501794.
Comments are closed on this article.