'Police didn't need to close us down' says club boss

This Is Wiltshire: The Lava Lounge in Fleet Street. The club was closed early on Saturday by police after a man collapsed on the dance floor The Lava Lounge in Fleet Street. The club was closed early on Saturday by police after a man collapsed on the dance floor

THE MANAGEMENT of a town centre club which was forced to close after a man collapsed on the dance floor have said police overreacted in dealing with the incident.

Officers were called to Lava Lounge, Fleet Street, at 1.15am on Saturday when a man suffered a head injury and started to bleed after falling over.

They cleared the venue while they dealt with the incident and the man was escorted to an ambulance. He was able to walk.

Club operator Andy Anderson said: “I feel it was a major overreaction by the police.”

Revellers left the venue en masse when the lights went up and the music went off and it was nearly 2am when the club was in a position to reopen, at which point Mr Anderson said it was decided it was not economically viable to do so.

Mr Anderson said the club’s priority was the safety of its customers and it had been the police who ordered the club to close while the man received treatment.

“The man collapsed for some reason and hit his head on the floor. The door supervisors called for assistance on 999.

“The venue was asked by police to turn the lights on and music off and the majority of the customers left the venue by 1.50am. With last entry at 2.30am it was not worth us opening the doors again.

“There were no fights and we have reviewed the CCTV and there is nothing untoward about the events leading up to him collapsing. He was walking wounded to the ambulance after he had been bandaged and we’ve not managed to find out how he is at the moment.

“I felt it was a major over-reaction – yes, a member of the public was injured and that’s our paramount responsibility but we feel we were put in a difficult situation. It would have been low key and was not to the extent where police come and cut the music and start kicking people out the club.

“I think the majority of customers were happy but I think one of the main factors is because we charge entry on a Saturday night, some of the customers who had just entered had only been there for 20 minutes to half-an-hour.

“In our defence there was not a lot we could have done about that.”

Mr Anderson said in his experience far more serious incidents in clubs in the town have not resulted in full-scale evacuations.

He said: “I supply door supervisors in town and there are incidents a lot worse than that where police have not closed the venue.

“I was at a different venue on Saturday but I arrived five to 10 minutes later.

“Had I been there I would have said ‘what’s your justifications for the venue closing’. By the time I got there it was too late.

“No statements were taken by police or door staff and there is no follow up action. It’s just one of those unfortunate things.”

Mr Anderson added he may consider lodging a formal complaint against Wiltshire Police.

“We will be taking legal advice because I don’t want to open a can of worms. The safety of our customers will come first.

“But we have also got to think Saturday night was the busiest Saturday night of the year, we are a new venue. It has not done us a lot of favours. It was a big financial loss for us.”

A spokesperson for Wiltshire Police said: “We were called following reports a male had fallen over in the club and was unconscious.

“The man was taken to the Great Western Hospital by paramedics and officers spoke to a number of witnesses inside the premises.

“The safety of the injured male and other members of the public inside the premises were top priority for officers at the scene and this was dealt with proportionately.”

Comments (13)

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9:07am Tue 17 Dec 13

Mango man says...

I'm sure the customers were upset at having to leave early, they had waited all week to spend their benefits money in there, #dive
I'm sure the customers were upset at having to leave early, they had waited all week to spend their benefits money in there, #dive Mango man

9:18am Tue 17 Dec 13

FlowerPower says...

Sooo, a man was bleeding profusely on the dance floor, according to eye witnesses posting on Farcebook, but this did not present a Health and Safety issue?

The man was on the dance floor, an area that I would imagine was being well used at the time. So how are those dealing with his injuries supposed to treat him, without getting stood on by inebriated customers. The door staff may be great, but they can only do so much, they cannot possibly cover all the areas they need to, as well as clear and keep clear a large enough area to give the paramedics a chance to treat the mans injury. They are only human after all. (Even though some of them think they are superman lol)

Secondly, whether they like it or not, blood is a huge huge risk. IF, and its a big IF the man concerned had a blood borne infection, then potentially half the club could of been infected! I am NOT saying he did have by the way, and of course the chances of passing any infection on via this kind of incident are relatively small, BUT it is a risk factor that the police had to take into account, not having the mans medical records to hand ..

Bottom line, if they had not closed the venue, then they would be getting earache for exposing the public to a risk. They shut it and are now getting earache from the management because they have lost money!

Lava Lounge is a business, they have the right to whinge, it is hard lines on them, but hey when you deal with the general public, this kind of thing happens and you have to deal with it. Lava are not exactly covering themselves in glory here, maybe they don't know that they need to at least pretend that they CARE about their customers ;)

I wonder of they have insurance to cover incidents such as this?

I hope the injured man is now on the road to recovery
Sooo, a man was bleeding profusely on the dance floor, according to eye witnesses posting on Farcebook, but this did not present a Health and Safety issue? The man was on the dance floor, an area that I would imagine was being well used at the time. So how are those dealing with his injuries supposed to treat him, without getting stood on by inebriated customers. The door staff may be great, but they can only do so much, they cannot possibly cover all the areas they need to, as well as clear and keep clear a large enough area to give the paramedics a chance to treat the mans injury. They are only human after all. (Even though some of them think they are superman lol) Secondly, whether they like it or not, blood is a huge huge risk. IF, and its a big IF the man concerned had a blood borne infection, then potentially half the club could of been infected! I am NOT saying he did have by the way, and of course the chances of passing any infection on via this kind of incident are relatively small, BUT it is a risk factor that the police had to take into account, not having the mans medical records to hand .. Bottom line, if they had not closed the venue, then they would be getting earache for exposing the public to a risk. They shut it and are now getting earache from the management because they have lost money! Lava Lounge is a business, they have the right to whinge, it is hard lines on them, but hey when you deal with the general public, this kind of thing happens and you have to deal with it. Lava are not exactly covering themselves in glory here, maybe they don't know that they need to at least pretend that they CARE about their customers ;) I wonder of they have insurance to cover incidents such as this? I hope the injured man is now on the road to recovery FlowerPower

9:19am Tue 17 Dec 13

ging999 says...

.....you're going to lodge a complaint. It's the rest of us who should lodge a complaint, about places like this allowing customers to get so drunk that they fall over and bang their heads. Then you tip them all out on the streets to cause havoc.
A responsible venue ? No !.
.....you're going to lodge a complaint. It's the rest of us who should lodge a complaint, about places like this allowing customers to get so drunk that they fall over and bang their heads. Then you tip them all out on the streets to cause havoc. A responsible venue ? No !. ging999

9:23am Tue 17 Dec 13

Dickdock says...

To be honest, the emergency services are damned if they do and damned if they don't,
If the venue had stayed open and the injuries were more severe than they turned out to be, everyone would be pointing fingers at the police for not clearing the venue.
I am afraid to say that if customer safety is paramount then there is no option to temporarily close the venue, it is up to the venue to decide to re open or not
To be honest, the emergency services are damned if they do and damned if they don't, If the venue had stayed open and the injuries were more severe than they turned out to be, everyone would be pointing fingers at the police for not clearing the venue. I am afraid to say that if customer safety is paramount then there is no option to temporarily close the venue, it is up to the venue to decide to re open or not Dickdock

10:22am Tue 17 Dec 13

Tyran66 says...

@ging999.

Look up the term "pre-loading". I think you will find now that in the region of 70% of alcohol consumed on any given evening is consumed prior to attending a venue.

Don't be so quick to begrudge the chap the right to earn a living, that is all he is trying to do. The police closing him, through no fault of his own probably cost him £5k - is that fair? He still has rates to pay after all or do you think the police work for love?
@ging999. Look up the term "pre-loading". I think you will find now that in the region of 70% of alcohol consumed on any given evening is consumed prior to attending a venue. Don't be so quick to begrudge the chap the right to earn a living, that is all he is trying to do. The police closing him, through no fault of his own probably cost him £5k - is that fair? He still has rates to pay after all or do you think the police work for love? Tyran66

10:53am Tue 17 Dec 13

swindon281 says...

This place is better than the Brunel Rooms.
This place is better than the Brunel Rooms. swindon281

11:27am Tue 17 Dec 13

towney says...

police come and cut the music and start kicking people out the club.". Andy Anderson what a muppet! So you expect the police & paramedics to treat the injured man whilst the music is still playing ???? In one sentance you are saying" people started leaving" and then in the next " police came and start kicking people out the club." What a plonker you really are!

Your greed has turned you into a heartless money grabbing waste of space.
police come and cut the music and start kicking people out the club.". Andy Anderson what a muppet! So you expect the police & paramedics to treat the injured man whilst the music is still playing ???? In one sentance you are saying" people started leaving" and then in the next " police came and start kicking people out the club." What a plonker you really are! Your greed has turned you into a heartless money grabbing waste of space. towney

12:03pm Tue 17 Dec 13

ging999 says...

Tyran66 wrote:
@ging999.

Look up the term "pre-loading". I think you will find now that in the region of 70% of alcohol consumed on any given evening is consumed prior to attending a venue.

Don't be so quick to begrudge the chap the right to earn a living, that is all he is trying to do. The police closing him, through no fault of his own probably cost him £5k - is that fair? He still has rates to pay after all or do you think the police work for love?
If people are heavily pre-loaded they shouldn't be served. I don't begrudge anyone the right to earn a living but if you think it's ok for a nightclub to remain open when a man has possible serious injuries and there is a significant amount of blood on the floor, then I'm sorry but you're wrong.
The club has a duty of care. Not just to the injured man but to the rest of the customers.
[quote][p][bold]Tyran66[/bold] wrote: @ging999. Look up the term "pre-loading". I think you will find now that in the region of 70% of alcohol consumed on any given evening is consumed prior to attending a venue. Don't be so quick to begrudge the chap the right to earn a living, that is all he is trying to do. The police closing him, through no fault of his own probably cost him £5k - is that fair? He still has rates to pay after all or do you think the police work for love?[/p][/quote]If people are heavily pre-loaded they shouldn't be served. I don't begrudge anyone the right to earn a living but if you think it's ok for a nightclub to remain open when a man has possible serious injuries and there is a significant amount of blood on the floor, then I'm sorry but you're wrong. The club has a duty of care. Not just to the injured man but to the rest of the customers. ging999

1:06pm Tue 17 Dec 13

Army of Lovers says...

Never been to the place, but the idiotic remarks by Mr Anderson say it all really...
Never been to the place, but the idiotic remarks by Mr Anderson say it all really... Army of Lovers

1:32pm Tue 17 Dec 13

GrumpyLocal says...

I this story from 2012? I thought Lava lounge closed down long ago and was reopened in April 2013 as "Bar Riva". Certainly from the article written in the Adver (http://www.swindona
dvertiser.co.uk/news
/10380909.Riva_has_a
rrived/) this would appear to be the case. Would anyone from the Adver care to advise us on this?
I this story from 2012? I thought Lava lounge closed down long ago and was reopened in April 2013 as "Bar Riva". Certainly from the article written in the Adver (http://www.swindona dvertiser.co.uk/news /10380909.Riva_has_a rrived/) this would appear to be the case. Would anyone from the Adver care to advise us on this? GrumpyLocal

1:38pm Tue 17 Dec 13

GrumpyLocal says...

Or not. My bad!
https://www.facebook
.com/photo.php?fbid=
10202452506777859&se
t=a.1640271490557.85
665.1349897027&type=
1&theater
Or not. My bad! https://www.facebook .com/photo.php?fbid= 10202452506777859&se t=a.1640271490557.85 665.1349897027&type= 1&theater GrumpyLocal

3:34pm Tue 17 Dec 13

Tyran66 says...

@ ging999

I fully understand a club's duty of care, I do not have issue with that or the need to effective safeguard the safety of everyone in the club. I do not even have that much of issue with the reaction of the emergency services, they have to make a judgement call at the time and that should be supported.

I do have issue with your first statement that assumes the chap was drunk - even though that is clearly not reported - and furthermore that this assumed drunkenness was also automatically the clubs fault. Then you go on to assume that everyone that leaves the club will go on a mindless rampage and will then tear up the town? This despite it being reported that their were no fights or incidents.

What exactly is your basis for these groundless and frankly stupid assumptions other than blind bigotry? Or did you read a different report?
@ ging999 I fully understand a club's duty of care, I do not have issue with that or the need to effective safeguard the safety of everyone in the club. I do not even have that much of issue with the reaction of the emergency services, they have to make a judgement call at the time and that should be supported. I do have issue with your first statement that assumes the chap was drunk - even though that is clearly not reported - and furthermore that this assumed drunkenness was also automatically the clubs fault. Then you go on to assume that everyone that leaves the club will go on a mindless rampage and will then tear up the town? This despite it being reported that their were no fights or incidents. What exactly is your basis for these groundless and frankly stupid assumptions other than blind bigotry? Or did you read a different report? Tyran66

5:04pm Tue 17 Dec 13

Jm53172 says...

Unbelievable comments from Anderson, this could of been a major crime scene if the chap had been assaulted, I appreciate he wasn't but at the time it happened that was a possibility- that could of then turned into a murder then vital evidence would of been lost for the forensics team to father which could of solved the case.
Unbelievable comments from Anderson, this could of been a major crime scene if the chap had been assaulted, I appreciate he wasn't but at the time it happened that was a possibility- that could of then turned into a murder then vital evidence would of been lost for the forensics team to father which could of solved the case. Jm53172

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