Royal Mail to relocate Dorcan and Hawksworth delivery offices

This Is Wiltshire: Workers at the Dorcan delivery office Workers at the Dorcan delivery office

ROYAL Mail has announced that it is planning to relocate its Dorcan and Hawksworth delivery offices to a new premises.

The plans will see the two centres merge into one at Unit 2, Wheatstone House, Wheatstone Road, Dorcan.

These plans are part of the on-going transformation of operations across the country as the number of parcels handled increases, and the number of letters decreases.

The existing delivery offices no longer meet the requirements as they are cramped or multi-floor working sites.

The potential move is expected to take place between May and July. It will help to provide improved facilities for staff and customers. There would be improved onsite car parking for the red fleet of vehicles and better customer parking at the new location. The Swindon office is 0.1 miles from Dorcan Delivery Office and 4.8 miles from the Hawksworth Delivery Office.

Royal Mail’s Delivery Director for the Swindon area, Alan Gairns, said: “The relocation of these offices is part of Royal Mail’s ongoing transformation programme and is vital to put our business on a sound, secure and sustainable footing for the future.

“Our service to customers will continue to be a top priority during these changes and further details will be available in advance of the moves. Customers can be reassured that we will do all we can to minimise disruption to customers and ensure we maintain the high level of service they expect and deserve from Royal Mail.”

Customers will be able pick up mail after they receive a “something for you card” from the new office at Rowland Hill Close, Dorcan, Swindon SN3 5TQ. Alternatively, customers can arrange a redelivery free of charge on a day that is convenient for them. In addition, the item can be delivered to a different address within the same postcode area or customers can arrange collection from a nearby Post Office branch.

Mr Gairns added: “We do not expect any disruption to the service we provide to customers when this move goes ahead. Mail deliveries and collections from business customers, postboxes and Post Office branches will continue as normal.

“More information will be shared with our people and our customers as details are finalised.”

Comments (8)

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8:13pm Fri 25 Apr 14

darrey80 says...

5 miles outside Swindon, great idea for those without a car. Good thinking Royal Mail.
5 miles outside Swindon, great idea for those without a car. Good thinking Royal Mail. darrey80
  • Score: -5

8:55pm Fri 25 Apr 14

LordAshOfTheBrake says...

As long as the customer parking is better then it has to be a good thing. The parking at Hawksworth is ridiculous.
As long as the customer parking is better then it has to be a good thing. The parking at Hawksworth is ridiculous. LordAshOfTheBrake
  • Score: 20

9:55pm Fri 25 Apr 14

Tyran66 says...

@Lord. Spot on. 2 permanently occupied spaces in a sea of double yellow lines and haulage operations. Furthermore perhaps they could do a little something to manage the ridiculous queue's that build up EVERY lunchtime? At hawksworth you cannot even stand inside while you wait half the time.

A good move for all!
@Lord. Spot on. 2 permanently occupied spaces in a sea of double yellow lines and haulage operations. Furthermore perhaps they could do a little something to manage the ridiculous queue's that build up EVERY lunchtime? At hawksworth you cannot even stand inside while you wait half the time. A good move for all! Tyran66
  • Score: 11

9:58pm Fri 25 Apr 14

nosyrudeman says...

darrey80 wrote:
5 miles outside Swindon, great idea for those without a car. Good thinking Royal Mail.
For goodness sake it is in Dorcan SN3 on a very good bus route 13/14. get real. Long gone is Merton St. Royal Mail Depot in the town centre. Hawksworth is an absolute nightmare.
[quote][p][bold]darrey80[/bold] wrote: 5 miles outside Swindon, great idea for those without a car. Good thinking Royal Mail.[/p][/quote]For goodness sake it is in Dorcan SN3 on a very good bus route 13/14. get real. Long gone is Merton St. Royal Mail Depot in the town centre. Hawksworth is an absolute nightmare. nosyrudeman
  • Score: 12

9:58pm Fri 25 Apr 14

Itssomewheretowork says...

darrey80 wrote:
5 miles outside Swindon, great idea for those without a car. Good thinking Royal Mail.
I think you need to read the articvle again. It is located on the same Royal Mail site in Dorcan, within about 200-250yards of where the Dorcan part of the current operation is presently located.
[quote][p][bold]darrey80[/bold] wrote: 5 miles outside Swindon, great idea for those without a car. Good thinking Royal Mail.[/p][/quote]I think you need to read the articvle again. It is located on the same Royal Mail site in Dorcan, within about 200-250yards of where the Dorcan part of the current operation is presently located. Itssomewheretowork
  • Score: 4

10:15pm Fri 25 Apr 14

nosyrudeman says...

Itssomewheretowork wrote:
darrey80 wrote:
5 miles outside Swindon, great idea for those without a car. Good thinking Royal Mail.
I think you need to read the articvle again. It is located on the same Royal Mail site in Dorcan, within about 200-250yards of where the Dorcan part of the current operation is presently located.
Not quite true but near enough, it has actually moved onto the Post Office site which is the front bit of the site on the corner of Wheatstone Rd. Royal Mail site is actually off of Rowland Hill Close. Royal Mail has rented and come into unit 2 Wheatstone Rd, it is not Wheatstone House as that is the office block. This needs to be known publicly because people will go to the wrong site.
It is a totally different business from the Post Office as RM has been sold off by the Tory Government and are 2 seperate concerns. I know this as I work on the PO site. God help us all in this confusion of Royal Mail / Post Office.
[quote][p][bold]Itssomewheretowork[/bold] wrote: [quote][p][bold]darrey80[/bold] wrote: 5 miles outside Swindon, great idea for those without a car. Good thinking Royal Mail.[/p][/quote]I think you need to read the articvle again. It is located on the same Royal Mail site in Dorcan, within about 200-250yards of where the Dorcan part of the current operation is presently located.[/p][/quote]Not quite true but near enough, it has actually moved onto the Post Office site which is the front bit of the site on the corner of Wheatstone Rd. Royal Mail site is actually off of Rowland Hill Close. Royal Mail has rented and come into unit 2 Wheatstone Rd, it is not Wheatstone House as that is the office block. This needs to be known publicly because people will go to the wrong site. It is a totally different business from the Post Office as RM has been sold off by the Tory Government and are 2 seperate concerns. I know this as I work on the PO site. God help us all in this confusion of Royal Mail / Post Office. nosyrudeman
  • Score: 2

2:29am Sun 27 Apr 14

greenpacer says...

GOOD - no more cars parked on the double yellows when I turn the corner at Hawksworth. Maybe Brunel Scaffolding can take over the Royal Mail site for their vehicles then and stop parking on the pavements as well as the double yellow lines !!
GOOD - no more cars parked on the double yellows when I turn the corner at Hawksworth. Maybe Brunel Scaffolding can take over the Royal Mail site for their vehicles then and stop parking on the pavements as well as the double yellow lines !! greenpacer
  • Score: 0

9:02am Sun 27 Apr 14

Wright852 says...

Ridiculous, so now we have to travel right across Swindon to pick up parcels that often can easily be put through the letterbox anyway but the posties have a timetable to keep so write out the red cards before they even get out the van to check I am in! I have seen that. When confronted they always just drive off. Now its a 12 mile around trip (4.8 miles is only by line of sight!) . . great news Royal Mail . .surely you can do one better and close them all down and move the office to Reading just to really upset everyone??
Ridiculous, so now we have to travel right across Swindon to pick up parcels that often can easily be put through the letterbox anyway but the posties have a timetable to keep so write out the red cards before they even get out the van to check I am in! I have seen that. When confronted they always just drive off. Now its a 12 mile around trip (4.8 miles is only by line of sight!) . . great news Royal Mail . .surely you can do one better and close them all down and move the office to Reading just to really upset everyone?? Wright852
  • Score: -1

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