A Malmesbury family are still stranded in Bangkok following the flight ban caused by the Icelandic volcano.

Stephanie and Mike Whateley and their adult children Laura and Tom were due to fly home with British Airways on April 19 – but the next available BA flight is not until May 12, and they are staying in politically unstable Bangkok.

Mrs Whateley, a teaching assistant at Malmesbury Primary School, said: “We stayed with a friend in Bangkok, but she had to go away so we headed out of the city as the centre is not a good place to be.

“We are in an okay hotel and have heard that British Airways have a duty of care, but that remains to be seen.”

Mrs Whateley’s sister Verity Walker is doing all she can to help and has emailed British Airways CEO Willie Walsh and copied in MPs Charles Kennedy and James Gray.

A family from Calne who were stranded in Spain had a journey from hell home.

Naomi Calvert, husband Steve, five-year old twin boys and 13-month-old daughter, were due back on April 15 but only arrived on April 23 after taking numerous trains and taxis.

Mrs Calvert said: “We totalled up the cost to a frightening £3,655, which doesn’t include the items we lost.”