All is well at Cheriton Nursing Home
5:30am Thursday 20th March 2014 in By Marion Sauvebois
A NURSING home found severely lacking by health inspectors has made a swift improvement.
in October 2013 Cheriton Nursing Home met just one of the Care Quality Commission’s five required standards.
During the inspection the watchdog urged the home to take immediate action to improve the care and welfare of residents.
Inspectors also felt more should be done to ensure patients were treated respecfully and were involved in their care.
Standards of staffing, quality and suitability of management also failed to meet requirements put in place by the CQC.
Natalie Bonner, the operations manager of the Cleeve Care Group, which owns Cheriton, said at the time that staff had been unsettled by the inspection and she believed they were well trained and skilled.
At a follow-up visit on February 18, the CQC found the service transformed and meeting all five criteria.
In a glowing report, inspectors praised the health provider.
“We saw evidence that good care and support was being provided,” they said. “We found that monitoring charts were now being consistently completed. “We found that care plans contained information which was designed to meet their needs. “People were cared for, or supported by, suitably qualified, skilled and experienced staff.
“We looked at nine staff files and saw that there were effective recruitment and selection processes in place and appropriate checks were undertaken before staff began work.
“People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.
“New members of staff received a comprehensive induction. Records showed that staff received appropriate professional development.”
Natalie said: “We are pleased with the outcome of the report. The inspectors met residents, families and staff who spoke of The Cheriton delivering excellent levels of care, stimulating activities, nutritious and tasty dining and comfortable accommodation.”
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